Duties and responsibilities

• Log medical record requests into Healthgility portal.
• Determine which records should be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, such as electronic, off-site, or physical records that match the patient request. Medical records should be scanned.
• Report any issues that are causing delays in the release of records to the manager.
• Respond to and process requests from physician offices on a priority basis if necessary, and fax information to the physician office if necessary.
• Comply with the policies and regulations of the on-site facility.
• Answer phone calls from medical and support personnel requesting medical records or patient identification be read from the record.

Qualifications and Abilities

• A high school diploma or a GED is required.
• Previous information release in the Medical Record field required.
• Medical terminology knowledge is advantageous.
• It is preferred that you are familiar with HIPAA regulations.
• Proven ability to use computer software.
• Data Entry Experience.
• Strong verbal communication skills; track record of success in responding to customer inquiries
• Working in an environment that necessitates attention to detail is a must.
• Dependability has a proven track record.
• Prior work experience in Information Release is preferred.